Customer Service Management Role

3 weeks ago


Orange Park, Florida, United States ValorVIP Full time
About the Company

MCI is a dynamic company that helps customers take on their CX and DX challenges differently. We create industry-leading solutions that deliver exceptional experiences and drive optimal performance.

We are looking for a highly motivated individual to join our team as a Customer Service Supervisor. This person will be responsible for leading a team of customer service agents, providing coaching and development opportunities, and managing metrics to improve call center productivity.



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