Customer Service Expert
2 days ago
Customer Service Expert
About the Job:This role is perfect for individuals who enjoy helping others and are passionate about delivering exceptional customer experiences. As a Customer Service Expert, you will be responsible for handling inbound and outbound calls, resolving customer complaints, and upselling new products and services.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner
- Upsell and cross-sell products and services to customers
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to achieve sales targets and improve customer satisfaction
- Bachelor's degree or equivalent experience
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and meet sales targets
- Familiarity with Microsoft Office Suite and customer relationship management software
$45,000 - $60,000 per year, depending on experience
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