Customer Service Expert

2 days ago


Orange Park, Florida, United States MCI Military Recruitment Full time
Job Title:

Customer Service Expert

About the Job:

This role is perfect for individuals who enjoy helping others and are passionate about delivering exceptional customer experiences. As a Customer Service Expert, you will be responsible for handling inbound and outbound calls, resolving customer complaints, and upselling new products and services.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Upsell and cross-sell products and services to customers
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members to achieve sales targets and improve customer satisfaction
Requirements:
  • Bachelor's degree or equivalent experience
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and meet sales targets
  • Familiarity with Microsoft Office Suite and customer relationship management software
Salary Range:

$45,000 - $60,000 per year, depending on experience



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