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Customer Service Representative
2 months ago
Bright Ice is seeking a highly motivated and customer-focused individual to join our team at our shop in Downtown Wellen Park.
We're looking for someone who is passionate about delivering exceptional customer service and has a strong desire to work in a fast-paced environment.
Key Responsibilities:
- Interface with customers, take their orders, and process payments in a timely and efficient manner.
- Scoop ice cream and serve espresso-based drinks with a smile.
- Prepare waffle cones and fill pint containers of ice cream to meet customer demands.
- Maintain a clean and organized store by cleaning floors, dishes, and all public areas.
- Follow all inventory-tracking procedures to ensure accurate stock levels.
Requirements:
- Ability to work a variety of shifts, including weekday mornings and evening shifts.
- Availability to work at least 3-4 days per week, including weekends.
- Outgoing personality with excellent communication skills.
- Ability to stand on your feet for extended periods and perform physically demanding tasks.
- Ability to lift 10-20 pounds and work in close proximity to others.
- Acquire a Food Handler's card within 60 days of hire date.
- Strict adherence to all hygiene and cleanliness standards.
Desirable Qualifications:
- Dedicated and enthusiastic individual who is looking for a fun and dynamic work environment.
- Previous experience in the quick-serve restaurant industry is a plus.
- Ability to work effectively in a team environment and provide top-level customer service.
- Availability to work opening and closing shifts.
Compensation and Benefits:
We offer a competitive hourly rate of $16.00/hour and a fun and supportive work environment.
