Customer Service Representative

1 week ago


Venice, Florida, United States Planet Fitness Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.

Key Responsibilities
  • Provide a positive member experience by greeting members, prospective members, and guests in a friendly and welcoming manner.
  • Handle all front desk related activities, including answering phones, checking members into the system, and facilitating updates to member accounts.
  • Keep the gym and equipment clean and in good working order.
  • Respond to member questions and concerns in a timely and professional manner.
Requirements
  • Upbeat and positive attitude.
  • Customer service background preferred.
  • Punctuality and reliability are a must.
  • Basic computer proficiency.
  • Strong communication and interpersonal skills.
What We Offer

As a Member Service Representative at Planet Fitness Inc., you will have the opportunity to work in a dynamic and supportive environment that values customer satisfaction and employee growth. We offer competitive compensation and benefits packages, as well as opportunities for advancement and professional development.



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