Customer Service Manager

3 weeks ago


Wilmington, North Carolina, United States Food Lion Full time
Job Overview

Food Lion is seeking a Customer Service Leader to join our team in Wilmington, USA. This role is responsible for providing exceptional customer service and ensuring the Front End area of the store operates smoothly.

Responsibilities
  • Lead by example, demonstrating a positive attitude and excellent communication skills to create a welcoming shopping experience for customers.
  • Greet each customer, addressing them by name whenever possible, and ensure all transactions are accurate and efficient.
  • Maintain a neat and clean presentation of the work station and front end area, adhering to Food Lion's dress code and uniform requirements.
Requirements
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills, with the ability to multitask and adapt to changing situations.
  • Able to lift up to 50 pounds, stand for long periods, and perform repetitive hand and arm motions.
Estimated Salary Range

$45,000 - $55,000 per year, depending on experience.

The estimated salary range is based on industry standards and the level of responsibility associated with this role. Food Lion offers a competitive compensation package, including benefits and opportunities for career growth.



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