Customer Service Associate

2 days ago


Wilmington, North Carolina, United States Scotchman Full time

About Scotchman

Scotchman is a dynamic organization that values customer satisfaction and employee growth. We are seeking an enthusiastic individual to join our team as a Customer Service Associate. As a crucial member of our crew, you will provide exceptional service to our customers while working in a fast-paced environment.

Key Responsibilities:

  • Customer Greetings:** Welcome customers with a friendly demeanor and provide efficient service while expressing gratitude for their patronage.
  • Cash Handling Expertise: Ring up customer sales accurately using an electronic cash register and manage cash refunds and exchanges seamlessly.
  • Shift Change Management:** Participate in the shift change process by counting money at the beginning and end of each shift.
  • Sales and Service Excellence:** Utilize special equipment to process various sales transactions and maintain a high level of customer satisfaction.

Required Skills and Qualifications:

  • Age Requirement:** Must be 18 years old or older (varies by state).
  • Availability:** Must be able to work weekends and holidays.
  • Communication Skills:** Ability to read, write, speak, and understand English effectively.
  • Math Proficiency:** Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability:** Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.

Benefits:

  • Estimated Salary:** $14/hour.
  • Paid Time Off:** Earn time off to relax and recharge.
  • 401(k) Plan:** Enjoy a generous 6% match.
  • Flexible Scheduling:** Embrace the freedom of a flexible schedule.


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