Assistant Manager

4 weeks ago


Fredericksburg VA USA, United States Five Guys Full time
About the Role

We are seeking an experienced Assistant Manager to join our team at Five Guys. As an Assistant Manager, you will play a key role in the day-to-day operations of our restaurant, ensuring that our customers receive an exceptional dining experience.

Key Responsibilities
  • Leadership and Team Management: Provide guidance and support to our team members, ensuring that they have the skills and knowledge needed to deliver excellent customer service.
  • Restaurant Operations: Oversee the daily operations of the restaurant, including inventory management, scheduling, and customer service.
  • Customer Service: Ensure that our customers receive an exceptional dining experience, responding promptly to their needs and concerns.
  • Financial Management: Manage the restaurant's finances, including budgeting, forecasting, and controlling costs.
  • Training and Development: Provide training and development opportunities to our team members, helping them to grow and succeed in their roles.
Requirements
  • Leadership Experience: 1+ years of leadership experience in the restaurant industry, with a proven track record of success.
  • Customer Service Skills: Excellent customer service skills, with the ability to respond promptly to customer needs and concerns.
  • Financial Management Skills: Strong financial management skills, with the ability to manage budgets, forecast sales, and control costs.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with team members, customers, and other stakeholders.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for advancement and career growth, with a focus on promoting from within.
  • Comprehensive Benefits: Comprehensive benefits package, including 401(k) matching, employee assistance program, and employee relief fund.
  • Secret Shopper Bonus Plan: Secret Shopper bonus plan, with bonuses based on customer satisfaction and feedback.


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