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HVAC Operations Supervisor

2 months ago

Oxford, United States Yellowstone Local Full time

Company Culture

At Yellowstone Local, we pride ourselves on a unique workplace atmosphere that fosters a sense of belonging. Our leadership is dedicated to nurturing talent, ensuring that every team member feels valued and heard. We are more than just colleagues; we are a cohesive unit striving towards shared objectives, driven by a spirit of selflessness and collaboration.

Why Work With Us

Dynamic Work Environment: Become part of a vibrant team of enthusiastic professionals where collaboration and enjoyment are at the forefront of our success.

Foundational Principles: Our operations are built on three essential pillars: Our Company, Our Team, and Our Clients. We recognize the importance of each element and are dedicated to their continuous development and satisfaction.

Outstanding Working Conditions: We are committed to providing an exceptional work environment, offering extensive technical training and career advancement opportunities through our Customer Service Training programs.

Comprehensive Benefits Package: Enjoy a variety of benefits, including health coverage, paid time off, and job security, as we prioritize your overall well-being.

Work-Life Balance: Although the role may be demanding, we emphasize the importance of maintaining a healthy work/life balance, ensuring that your dedication is rewarded with opportunities for personal fulfillment outside of work.

At Yellowstone Local, you will be part of a flourishing team that appreciates your contributions and supports your personal and professional development.

Compensation

The total compensation typically ranges from $90K to $130K annually. This figure combines base salary with an incentive plan designed to help you reach your compensation goals.

Benefits Include:

  • Medical, Dental, and Vision Coverage
  • 401(k) with Matching Contributions
  • Company Vehicle and Fuel Card
  • Opportunities for Continued Education
  • Flexible Work Schedule
  • Job Training Programs
  • Open Door Policy

Paid Vacation Structure:

  • 1 Year: 40 hours
  • 2 Years: 80 hours
  • 3 Years: 100 hours
  • 5 Years: 120 hours

Key Responsibilities:

  • Oversee and guide Service, Maintenance, and Installation Technicians.
  • Ensure comprehensive training for HVAC Apprentices.
  • Recruit, interview, train, manage, and assess field technicians.
  • Conduct ride-alongs with technicians to provide constructive feedback.
  • Guarantee that all repairs and installations adhere to the highest quality standards and obtain necessary permits.
  • Communicate and monitor team goals effectively.
  • Manage workloads and schedules to optimize manpower and profitability.
  • Dispatch technicians efficiently.
  • Assist technicians with on-site challenges.
  • Facilitate weekly team meetings.
  • Resolve customer issues to ensure satisfaction.
  • Ensure departmental operations comply with regulations and safety standards.
  • Promote a culture of safety within the team.
  • Provide management with insights on market trends, revenue opportunities, and customer concerns.
  • Manage departmental budget and achieve gross margin targets.
  • Meet or exceed company objectives.
  • Maximize lead opportunities and retain Club Membership clients.
  • Oversee inventory, equipment, and service fleet management.
  • Review and approve new products and services.
  • Perform clerical duties related to field technician paperwork, personnel evaluations, and expense reports.
  • Fulfill additional responsibilities as assigned by upper management.
  • Uphold and educate the team on the company's Code of Ethics, Team Rules, and Team Philosophy.
  • Allocate one-third of your time to recruiting, one-third to training, and one-third to supervising and motivating your team for effective management.

Minimum Qualifications:

  • High School Diploma
  • Valid Driver's License
  • Basic computer proficiency, including Microsoft Office Suite
  • Excellent oral, written, and interpersonal communication skills
  • Knowledge of current code requirements
  • Understanding of accounting and finance as it pertains to the industry
  • Authorization to work in the U.S.

Physical Demands and Work Environment:

Physical Requirements:

  • Occasional climbing of stairs
  • Moderate lifting may be required
  • Ability to work over 40 hours per week and up to 12 hours per day

Work Environment:

  • Frequent communication and listening using headsets
  • Prolonged periods of sitting and using hands/fingers across keyboards or mice
  • Service center environment with moderate noise levels
  • Business casual dress code

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.