Room Attendant

2 weeks ago


Atlanta, Georgia, United States Courtyard Atlanta Buckhead Full time

Job Overview:

A Room Attendant plays a crucial role in ensuring that guest accommodations are kept in pristine condition. This position involves daily servicing of guest rooms, maintaining cleanliness in hallways and public spaces, and adhering to established hotel protocols. Responsibilities include restocking supplies, changing linens, and ensuring that all areas meet safety and cleanliness standards.

Key Responsibilities:

  • Maintain a friendly and service-oriented demeanor when interacting with guests and colleagues.
  • Ensure consistent attendance in line with company standards, adapting to the hotel's scheduling needs.
  • Uphold high standards of personal grooming and uniform presentation as per brand guidelines.
  • Comply with all operational standards and regulations to promote safe and efficient hotel management.
  • Thoroughly clean and restock the designated number of guest rooms during each shift.
  • Complete all preparatory cleaning tasks, including organizing guest supplies and cleaning materials.
  • Remove all waste and soiled linens from guest accommodations.
  • Execute additional tasks as assigned by supervisors or management.
  • May involve disassembling furniture or items in guest rooms for deep cleaning purposes.
  • Deep cleaning responsibilities may include changing air conditioning filters, cleaning coils, touching up paint, and repairing minor furniture damages.

Qualifications:

  • High School diploma or equivalent; experience in hospitality or related fields is preferred.
  • Strong attention to detail and effective communication skills, both verbal and written.
  • Ability to convey information clearly and evaluate options quickly.
  • Capability to perform well under pressure in a fast-paced environment.

Property Overview:

Located conveniently near key transportation and shopping areas, the hotel offers a welcoming atmosphere with modern amenities. Guests can enjoy a variety of dining options and access to complimentary Wi-Fi throughout the property. The hotel features spacious accommodations and versatile event spaces suitable for various gatherings.

Company Overview:

As a leader in hotel management, the company operates a diverse portfolio of properties, ensuring exceptional service and operational excellence. Our team is dedicated to creating memorable experiences for guests while fostering a culture of growth and development.

Benefits:

Eligible full-time employees can enjoy a comprehensive benefits package, including:

  • Daily Pay options available.
  • Medical, Dental, and Vision Insurance.
  • Short-Term and Long-Term Disability Coverage.
  • Life Insurance and Accidental Death & Dismemberment Insurance.
  • Paid Time Off.
  • Employee Assistance Programs.
  • 401k Retirement Savings Plan.

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