Room Attendant

2 weeks ago


Atlanta, Georgia, United States Courtyard Atlanta Buckhead Full time

Job Overview:

A Room Attendant plays a crucial role in ensuring that guest accommodations are kept clean, organized, and welcoming. This position involves daily servicing of guest rooms and public areas, adhering to established hotel protocols, restocking supplies, and replacing linens while maintaining compliance with safety and security standards.

Las responsabilidades incluyen realizar actividades de limpieza profunda en las habitaciones de los huéspedes junto con tareas de mantenimiento preventivo.

Key Responsibilities:

  • Maintain a friendly and service-oriented demeanor when interacting with guests and team members.
  • Ensure consistent attendance in line with company standards, adapting to the hotel’s scheduling needs.
  • Uphold high standards of personal grooming and appearance, including wearing the designated uniform and name tag.
  • Adhere to all company policies and regulations to promote safe and efficient hotel operations.
  • Thoroughly clean and restock the designated number of guest rooms during each shift.
  • Complete all pre-cleaning tasks, including preparing the housekeeping cart with necessary supplies.
  • Remove all waste and soiled linens from guest rooms.
  • Perform additional tasks as assigned by supervisors or management.
  • May involve disassembling furniture or items in guest rooms for deep cleaning purposes.
  • Deep cleaning tasks may include changing air conditioning filters, cleaning coils, touching up paint, and repairing scratched furniture.

Qualifications:

  • High School diploma or equivalent preferred, with experience in hotel or related fields being advantageous.
  • Strong attention to detail and effective communication skills, both verbal and written.
  • Ability to convey information clearly and evaluate alternative actions swiftly and accurately.
  • Capable of working efficiently in high-pressure situations.

Company Overview:

Courtyard Atlanta Buckhead is part of a leading hotel management company that prides itself on delivering exceptional service and results. Our team is dedicated to creating memorable experiences for our guests while fostering a culture of excellence and collaboration.

Benefits:

  • Competitive benefits package including medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Term life and AD&D insurance.
  • Paid time off and employee assistance programs.
  • 401k retirement plan.

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