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Room Attendant

2 months ago

Atlanta, Georgia, United States Extended Stay ATL N Lake Full time

Position Overview:

A Room Attendant plays a crucial role in ensuring that guest accommodations are kept clean, welcoming, and well-stocked. This position involves daily servicing of guest rooms, maintaining public areas, and ensuring compliance with hotel standards and safety protocols.

Key Responsibilities:

  • Deliver friendly and attentive service to guests and colleagues.
  • Adhere to attendance policies as per hotel requirements.
  • Maintain a professional appearance by wearing the designated uniform and name tag.
  • Follow all hotel regulations to promote safe and efficient operations.
  • Thoroughly clean and restock guest rooms as assigned.
  • Prepare housekeeping carts with necessary supplies before starting cleaning duties.
  • Remove trash and soiled linens from guest rooms.
  • Perform additional tasks as directed by supervisors or management.
  • Conduct deep cleaning of guest rooms when necessary, which may include disassembling furniture.
  • Deep cleaning tasks may involve changing air conditioning filters, cleaning coils, and touching up paint or furniture.

Qualifications:

  • High School diploma or equivalent preferred, with experience in hospitality being advantageous.
  • Strong attention to detail and effective communication skills are essential.
  • Ability to clearly convey information and ideas.
  • Quick and accurate decision-making skills are required.
  • Ability to perform well under pressure in a fast-paced environment.

Company Overview:

Extended Stay America - Atlanta - Northlake is part of a reputable hotel management company with a vast portfolio across various locations. We pride ourselves on delivering exceptional service and creating a welcoming environment for our guests.

Benefits:

  • Competitive benefits package available after an initial waiting period.
  • Medical, Dental, and Vision Coverage.
  • Short-Term and Long-Term Disability Income.
  • Term Life and AD&D Insurance.
  • Paid Time Off.
  • Employee Assistance Program.
  • 401k Retirement Plan.