Pizza Operations Manager
1 month ago
We are seeking a highly motivated and organized Assistant Manager to join our team at Marco's Pizza. As a key member of our management team, you will be responsible for overseeing day-to-day operations, supervising crew members, and ensuring exceptional customer service.
Key Responsibilities- Lead and direct daily restaurant operations, including supervising and training employees, managing employee breaks and shift changes, and ensuring all food preparation is complete.
- Motivate and coach crew members, assist in the training of new employees, and promote a positive and productive work environment.
- Perform all crew member tasks, including makeline, cut table, monitoring ovens, packaging products, quality check, and order accuracy, as well as guest relations.
- Follow Marco's procedures for preparing dough, sauce, and toppings, and correctly making all Marco's products.
- Operate all machinery in accordance with Marco's safety requirements and applicable state and federal laws.
- Maintain a clean and organized store environment, including cleanliness of the store, equipment, and grounds.
- Work as a team player to support other employees in completing their tasks and ensure a seamless customer experience.
- May assist the General Manager with tasks including scheduling, ordering, and team development.
- Ensure compliance with Occupational Safety and Health Act, local health and safety codes, and company safety and security policies.
- May assist with recruiting, interviewing, and hiring of crew members.
- High School Diploma or equivalent
- Must be at least 18 years of age
- Valid driver's license
- ServSafe certified
- Must be able to stand for long periods of time (10 hours) on any given day.
- Need to be able to lift minimum 50 lbs.
- Maintain compliance with all corporate-mandated training certification requirements.
- Maintain a positive, can-do attitude and demeanor conducive to a 5-star Guest experience.
- Maintain compliance with all company, store, federal, state, and local policies, procedures, laws, and ordinances as required.
- Maintain a just-opened store and personal appearance.
- Advocate and demonstrate Marco's Cultural Beliefs on a daily basis.
- Avoid any use of personal electronic devices while on the clock.
- Demonstrate teamwork and a sense of urgency.
- Abide by all policies as set forth in the Marco's Handbook and the Marco's Manuals.
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