Shift Leaders

4 weeks ago


Parma, Ohio, United States Dunkin' Full time
Job Summary

As a Shift Leader at Dunkin', you will be responsible for coaching Crew Members to execute operational standards and deliver a great guest experience. You will lead by example, communicate effectively, and drive results to meet business objectives.

Key Responsibilities

Lead and develop Crew Members to achieve operational excellence
Coach and train Crew Members on Dunkin' Donuts operational standards
Ensure guest satisfaction and resolve issues promptly
Monitor and maintain a clean and safe work environment
Manage labor costs and control inventory

Requirements

High school diploma or equivalent
18 years of age or older (where applicable)
Ability to fluently speak and read English
Math and writing skills
Restaurant, retail, or supervisory experience preferred

What We Offer

Competitive hourly pay
Flexible schedule
Opportunities for advancement and professional growth
Comprehensive training and development programs
A fun and dynamic work environment

Why Dunkin'?

Dunkin' is a leader in the quick-service industry, with a rich history and a commitment to excellence. We offer a fast-paced and dynamic work environment, with opportunities for advancement and professional growth. Our team members are the heart of our business, and we are committed to providing them with the training, support, and resources they need to succeed.

Equal Employment Opportunity

Dunkin' is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion. If you are passionate about delivering exceptional guest experiences and leading a high-performing team, we encourage you to apply for this exciting opportunity.

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