Restaurant Operations Supervisor
7 days ago
Job Summary: We are seeking a highly motivated and experienced Assistant Manager to join our team at Marcos Pizza. As a key member of our management team, you will be responsible for leading our crew members, directing daily operations, and ensuring exceptional customer service.
Key Responsibilities:
- Supervise and train crew members, including opening and closing the store, managing employee breaks and shift changes, and ensuring all food preparation is complete.
- Motivate and coach crew members to achieve high levels of performance and customer satisfaction.
- Assist in the training of new crew members and ensure they are equipped with the skills and knowledge necessary to succeed in their roles.
- Perform all crew member tasks, including makeline, cut table, monitoring the ovens, packaging of products, quality check, and order accuracy, and guest relations.
- Follow Marcos Pizza procedures for preparing dough, sauce, and toppings, and correctly making all Marcos Pizza products.
- Maintain a clean and safe work environment, adhering to all health and safety codes and company policies.
- Work collaboratively with the general manager to achieve business objectives and support the team in completing tasks.
- Ensure compliance with all company, store, federal, state, and local policies, procedures, laws, and ordinances.
- Maintain a positive attitude and demeanor conducive to a 5-star guest experience.
Requirements:
- High school diploma or equivalent.
- Must be at least 18 years of age.
- Valid driver's license.
- Prior experience in a fast-paced restaurant environment is preferred.
Physical Requirements:
- Ability to stand for long periods (10 hours) on any given day.
- Ability to lift minimum 50 pounds.
Critical Competencies:
- Maintain compliance with all corporate-mandated training certification requirements.
- Maintain a just-opened store and personal appearance.
- Avoid any use of personal electronic devices while on the clock.
- Demonstrate teamwork and a sense of urgency.
- Abide by all policies as set forth in the Marcos Pizza Handbook and Manuals.
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