Customer Service and Relationship Builder
6 days ago
As a Customer Service Representative at Grace Roberts - State Farm Agent, you will be the face of our agency, providing personalized assistance to our valued customers. Your role is crucial in ensuring that each interaction leaves our customers feeling valued, heard, and confident in our products and services.
About UsWe are a leading insurance provider seeking an ambitious Customer Service Representative who is passionate about helping others and excited to grow their career with us. Our team is dedicated to delivering exceptional customer experiences and we are looking for a motivated individual who shares our vision.
Job DescriptionYour responsibilities will include handling customer inquiries and requests with professionalism, providing accurate information about policies, claims, billing, and other services. You will build strong relationships with customers by understanding their needs and offering tailored solutions. Additionally, you will proactively identify opportunities to promote additional services and products that benefit our customers.
- Handle customer inquiries and requests with professionalism.
- Build strong relationships with customers by understanding their needs.
- Proactively identify opportunities to promote additional services and products.
As a member of our team, you will receive:
- A competitive base salary of $50,000 per year.
- Paid Property & Casualty and Life & Health licenses: We invest in your professional development by covering the costs of essential licenses.
- Paid time off: Take advantage of vacation and personal/sick days to recharge and stay balanced.
- Flexible hours: We understand the importance of work-life balance and offer flexibility to help you achieve it.
- Career growth opportunities: We support your professional development with continuous learning and advancement within my agency.
We are looking for an individual who is goal-oriented and excited to grow their career with us. If you are motivated to succeed and can see yourself in this role, please apply. We will follow up with you on the next steps in the interview process.
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