Sales and Service Representative

2 days ago


Kirkland, Washington, United States Relief Factor Full time

About Us: At Relief Factor, we're passionate about helping people live life to the fullest. Our mission is simple: help people feel their best naturally, scientifically, and safely.

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  • We're committed to creating a positive impact in the lives of our customers and communities.
Job Description:

This role involves working with customers to resolve issues and answer questions via phone and email. You'll also have the opportunity to create new customer accounts and recommend additional products and services that benefit our customers.

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  • You'll process orders and answer general questions about our products, promotions, returns, refunds, cancellations, account modifications, shipping/tracking information, and other issues as needed.
Requirements:

We're looking for individuals who are highly motivated, results-driven, and possess excellent communication and problem-solving skills.

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  • You'll need to reside in Washington State, Nevada, or Arizona and have experience working in call centers (preferably).
Benefits:

We offer a comprehensive benefits package that includes 100% employer-paid medical, dental, and vision coverage, 401(k) matching, 15 PTO days your first year, and 10 paid holidays.

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  • You'll also receive basic life and AD&D insurance and enjoy a competitive hourly rate of $20-$22 per hour.
Company Culture:

We value our employees' contributions and provide a supportive work environment that encourages career growth and development.

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  • We're an equal opportunity employer and welcome applications from diverse candidates.


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