Customer Service Supervisor

6 days ago


Kirkland, Washington, United States Rite Aid Full time

**Company Overview:**

Rite Aid, a leading health and wellness company, is dedicated to providing exceptional customer service and improving the lives of our community members.

Salary:

The estimated salary range for this position is between $16.28 and $17.75 per hour, depending on experience and location.

Job Description:

As a Lead Service Associate at Rite Aid, you will be responsible for supervising store associates and assisting with daily operational tasks. Your primary objective is to provide direction and set an example of excellent customer service.

Key Responsibilities:

  • Supervise and assist store associates with daily operational tasks
  • Provide exceptional customer service and resolve issues promptly
  • Tend to merchandising tasks, including plan-o-gram execution
  • Perform receiving and stocking procedures
  • Count and reconcile cash register drawers
  • Prepare deposits and order change from the bank
  • Maintain a safe, clean, and pleasant environment for customers and associates
  • Design a monthly schedule and assign work to foster efficiency and effectiveness

Requirements:

  • High school diploma or equivalent required
  • At least one year of experience in retail, food service, restaurant, or customer service industry, preferably in a supervisory role

Benefits:

Rite Aid offers competitive health plans, generous paid time off, 401(k) matching, and career growth opportunities. We prioritize employee well-being and provide a supportive environment that inspires personal growth and achievement.



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