Credit Associate, Client Support Specialist
21 hours ago
This is a unique opportunity to join S&P Global as a Credit Associate, Client Support, where you will play a critical role in serving as an expert on Credit Ratings, Credit Analytics, and the Market Intelligence Platform.
Key Responsibilities:- Respond to inquiries for ratings clients and provide professional, timely, quality support of our credit-based products.
- Record accurate and timely tracking of client issues within our Client Relationship Management system.
- Document newly found solutions and product updates.
- Collaborate with internal teams across the organization to route client concerns, improvement requests, and sales leads.
- Stay current on existing and newly developed product offerings.
- A minimum of a Bachelor's degree in Finance, Business, Accounting, Economics, or a related field.
- Excellent written and verbal communication and presentation skills.
- Ability to multitask effectively, prioritize work, and pay strong attention to detail.
- A team-player mentality with collaboration and interpersonal skills.
- A passion for working in the financial services industry, building relationships with finance professionals, and flexibility to changes in a dynamic environment.
- Experience with Outlook, Word, Excel, and PowerPoint.
- 0-2 years of working experience.
- Knowledge of investments, including fixed income, private equity, public equity, ETFs, mutual funds, commodities.
- Proficiency with Capital IQ Platform/Products.
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