Credit Associate, Client Support Specialist
6 days ago
Job Summary: We are seeking a highly skilled Credit Associate to join our Client Support team. As a key member of our team, you will be responsible for providing exceptional support to our clients, helping them to optimize their workflows and streamline their research and data analysis needs.
Key Responsibilities:
- Respond to client inquiries and provide timely, professional support for our credit-based products.
- Collaborate with internal teams to route client concerns, improvement requests, and sales leads.
- Stay current on existing and newly developed product offerings.
- Document newly found solutions and product updates.
- Record accurate and timely tracking of client issues within our Client Relationship Management system.
Requirements:
- Minimum of Bachelor's degree in Finance, Business, Accounting, Economics, or related field.
- Excellent written and verbal communication and presentation skills.
- Ability to multitask effectively, prioritize work, and pay strong attention to detail.
- Team-player mentality with collaboration and interpersonal skills.
- A passion for working in the financial services industry, building relationships with finance professionals, and flexible to changes in a dynamic environment.
- Experience with Outlook, Word, Excel, and PowerPoint.
Preferred Qualifications:
- 0-2 years working experience.
- Knowledge of investments, including fixed income, private equity, public equity, ETFs, mutual funds, commodities.
- Proficiency with Capital IQ Platform/Products.
About S&P Global:
S&P Global is a leading provider of financial information and analytics. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
Our Values:
We focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
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