Security Operations Manager

4 weeks ago

Reston, Virginia, United States CareerDean Full time

CareerDean is seeking a seasoned Security Operations Manager to lead our security division.

Key Responsibilities:

  • Oversee daily security operations, ensuring exceptional service delivery and client satisfaction.
  • Establish and implement policies and procedures to optimize performance.
  • Track operational performance and address any issues promptly.

Client Relationship Management:

  • Build and maintain strong relationships with clients, ensuring high satisfaction and retention rates.
  • Conduct regular meetings with clients to review service performance and resolve concerns.
  • Identify opportunities to expand services and grow client accounts.

Team Leadership and Development:

  • Lead, mentor, and develop a team of security professionals, fostering a culture of continuous improvement.
  • Oversee recruitment, training, and development programs to ensure a high-performing workforce.

Financial Management:

  • Develop and manage budgets, striving to meet or exceed financial targets.
  • Monitor financial performance, including revenue, expenses, and profitability.
  • Implement cost-saving initiatives and identify financial efficiencies.

Sales and Business Development:

  • Collaborate with the sales team to identify and secure new business opportunities.
  • Participate in sales presentations and client negotiations.
  • Contribute to developing sales strategies aimed at increasing client base and revenue.

Compliance and Risk Management:

  • Ensure all operations comply with relevant laws, regulations, and industry standards.
  • Conduct security risk assessments and implement effective mitigation strategies.
  • Stay updated on industry trends, best practices, and emerging security threats.

Requirements:

  • Bachelor's degree in Business Administration, Management, Security Management, or a related field; an advanced degree is preferred.
  • At least 10 years of experience in the security industry, with 5+ years in a senior leadership role.
  • Proven success in operational management and client relationship development.
  • Strong financial acumen, with experience in budgeting and financial oversight.
  • Exceptional leadership skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with a proven ability to build lasting client relationships.
  • Strategic problem-solving skills and a proven track record of implementing innovative solutions.
  • Proficiency in security management software and the Microsoft Office Suite.

Salary and Benefits:

  • Competitive salary based on experience
  • Performance-based bonuses
  • Comprehensive benefits package, including medical, dental, vision, and life insurance
  • Paid time off and holidays
  • 401(k) retirement plan with company match
  • Professional development and career advancement opportunities

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