Customer Service Representative

4 weeks ago


Tulsa, Oklahoma, United States Matt Mccoy - State Farm Agent Full time
Job Overview

As a Customer Service Representative for Matt Mccoy - State Farm Agent, you will be the face of our team, interacting with customers and providing exceptional service. If you're outgoing, customer-focused, and enjoy working with the public, this role may be the perfect fit for you.

State Farm agents market only State Farm insurance and financial service products, so you'll have the opportunity to educate customers about our offerings and help them find the right solutions for their needs.

Responsibilities
  • Establish and maintain strong customer relationships, following up as needed to ensure their needs are met.
  • Use a customer-centric approach to educate customers about insurance options and develop leads, schedule appointments, and market appropriate products and services.
  • Work collaboratively with the team to achieve sales and customer satisfaction goals.
Benefits
  • Competitive hourly pay plus commission/bonus structure
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Opportunities for growth and advancement within the agency
  • Hiring Bonus up to $
Requirements
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • People-oriented and detail-oriented
  • Proactive problem-solving skills
  • Able to learn computer functions and work in a team environment
  • Bilingual - Spanish preferred

If you're motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.



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