Service Coordinator Specialist

2 days ago


Houston, Texas, United States Loves Travel Stops & Country Store Full time

**About the Role:**

We are seeking a skilled Service Coordinator to join our team at Loves Travel Stops & Country Store. As a Service Coordinator, you will play a critical role in providing exceptional customer service and ensuring that our stations operate smoothly.

**Key Responsibilities:

  • Respond to customer calls and station outages in a prompt and professional manner
  • Independently diagnose and resolve service concerns
  • Maintain open dialogue with field personnel and other team members to ensure timely resolution of issues

**Working Hours:** Friday: 2p-12a, Saturday-Sunday: 10a-8p, and Monday: 2p-12a. Working hours may vary if other shifts need coverage.

**Education and Experience:**

  • High school diploma or equivalent required
  • Experience in customer service, verbal and non-verbal communication skills, phone management, time management, and learning/following protocols and guidelines

**Salary:** $45,000 - $60,000 per year, based on experience

**Benefits:**

  • A competitive salary range
  • A comprehensive benefits package
  • Ongoing training and development opportunities

**Why Choose Us:**

  • We offer a dynamic and supportive work environment
  • We prioritize employee growth and development
  • We reward hard work and dedication


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