Service Coordinator Specialist
2 days ago
**About the Role:**
We are seeking a skilled Service Coordinator to join our team at Loves Travel Stops & Country Store. As a Service Coordinator, you will play a critical role in providing exceptional customer service and ensuring that our stations operate smoothly.
**Key Responsibilities:
- Respond to customer calls and station outages in a prompt and professional manner
- Independently diagnose and resolve service concerns
- Maintain open dialogue with field personnel and other team members to ensure timely resolution of issues
**Working Hours:** Friday: 2p-12a, Saturday-Sunday: 10a-8p, and Monday: 2p-12a. Working hours may vary if other shifts need coverage.
**Education and Experience:**
- High school diploma or equivalent required
- Experience in customer service, verbal and non-verbal communication skills, phone management, time management, and learning/following protocols and guidelines
**Salary:** $45,000 - $60,000 per year, based on experience
**Benefits:**
- A competitive salary range
- A comprehensive benefits package
- Ongoing training and development opportunities
**Why Choose Us:**
- We offer a dynamic and supportive work environment
- We prioritize employee growth and development
- We reward hard work and dedication
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