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**Ricoh Service Specialist**

2 months ago

Gray Summit, Missouri, United States Ricoh Full time
Job Summary

We are seeking a highly motivated and detail-oriented **Customer Service Representative** to join our team at Ricoh. As a **Hospitality and Office Support Specialist**, you will be responsible for providing exceptional customer service, ensuring a smooth delivery of conference and function services, and maintaining a clean and organized work environment.

Key Responsibilities
  • Provide consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of conference and function services.
  • Set up and break down conference rooms according to event orders, and maintain cleanliness standards for kitchens, equipment, and meeting rooms.
  • Assemble and arrange conference equipment in function and conference rooms per event requirements.
  • Disassemble conference rooms at appropriate break down times.
  • Perform general office maintenance, including trash removal, cleaning, ordering, and restocking kitchens, pantries, supplies, etc.
  • May perform general clerical, copy center, mail, and delivery duties, such as distributing office supplies, packages, fax transmissions, and mail to company personnel and/or designated drop-off points.
Requirements
  • High school diploma or GED.
  • 1-2 years of related hospitality and office experience is preferred.
  • May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy.
  • Ability to communicate clearly both verbally and in writing.
  • Capable of working in a fast-paced environment.
  • Excellent customer service skills and organization skills.
  • Basic computer and office equipment skills.
  • Ability to meet/exceed customer expectations.
  • Ability to follow directions.
  • Maintain a clean and safe work area.
  • Ability to work as a team or individually.