Security Senior Service Technician

2 weeks ago

Seattle, Washington, United States Allied Universal® Technology Services Full time
Overview

Allied Universal Technology Services is a global leader in security technology, transforming the industry with innovative solutions. As a Senior Service Technician, you'll be part of a dynamic team that integrates cutting-edge technology with physical security to protect clients and communities. With a focus on innovation and inclusivity, we offer a wide range of job opportunities for growth and stability across various roles.

Job Description

As a Senior Service Technician, you'll be responsible for servicing, maintaining, and repairing access control equipment and IP-based video systems. This includes electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems. You'll travel to commercial client sites to troubleshoot and repair systems, ensuring operability and compliance with building codes.

  • Service and repair access control equipment and IP-based video systems, including locks, card readers, cameras, and intercom systems.
  • Troubleshoot system installations to identify issues and apply effective resolutions.
  • Apply documentation for tracking service-related issues.
  • Demonstrate knowledge and skill in using hand and power tools, test equipment, and CCTV testing devices.
  • Establish and maintain effective working relationships with internal and external customers.
  • Provide remote diagnostic support and drive company-issued vehicles to perform services.
Requirements

To be successful in this role, you'll need:

  • A high school degree or equivalent.
  • 5+ years of field experience.
  • Experience with software such as Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh, or ONSSI.
  • Possession of state-specific licensing or ability to hold license once hired.
  • Understanding of Windows operating systems and IT network topology.
  • Strong troubleshooting skills, mechanical and electronic aptitude, and ability to lift up to 50lbs.
Benefits

Allied Universal Technology Services offers a comprehensive benefits package, including medical, dental, vision, basic life, AD&D, and disability insurance. You'll also be eligible for our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements. Enjoy eight paid holidays annually, five sick days, and four personal days, as well as vacation time offered at an accrual rate of 3.08 hours biweekly.

Closing

Allied Universal is an Equal Opportunity Employer, committed to diversity and inclusion. If you have any questions or require an alternate method to apply, please contact our local Human Resources department. Visit our website for more information and to find an office near you.

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