Industrial Parts and Service Sales Representative

3 weeks ago

Shakopee, Minnesota, United States Ziegler CAT Full time
Job Title: Industrial Parts and Service Sales Representative

Ziegler CAT is seeking an experienced Industrial Parts and Service Sales Representative to promote and sell parts and service solutions to aggregate, wood processing, paving, and construction contractors running Caterpillar engines in non-Caterpillar equipment and/or prime power generators.

Responsibilities:
  • Collaborate with Product Support Sales Representatives in the construction industry division to enhance customer relationships while focusing on growing parts and services revenue for aggregate, wood processing, paving, and construction contractors utilizing Caterpillar engines in non-Caterpillar equipment and/or running Caterpillar prime power generators.
  • Collaborate with Ziegler's OEM Sales Engineers to meet with Industrial Engine customers to better serve our distributors and end-user customers with parts programs and service solutions.
  • Seek out and secure new industrial engine parts and service opportunities.
  • Apply industry knowledge to offer technical advice and practical parts and service programs to both internal and external customers.
  • Prepare detailed TM maintenance and repair quotes following Ziegler's best practices.
  • Formulate multi-year Customer Value Agreements (CVA) to present and sell to customers.
  • Use Ziegler-approved CRM to track all customer activity, including phone calls and in-person visits.
  • Create PowerPoint presentations, marketing cut-sheets, and sales aides in conjunction with Ziegler's Marketing department to enhance customer awareness.
  • Build and maintain strong customer relationships - conduct regular customer site visits and follow-up phone and email communication.
  • Work with customers to find innovative solutions to their parts and service needs.
  • Work on behalf of the customer and Ziegler to find equitable invoice resolution for Ziegler and the customer.
  • Participate and join customer industry/trade organizations or associations to further enhance industry awareness and customer relations.
Qualifications:
  • High School Diploma or GED required; 2-year or 4-year degree desired.
  • 4+ years of technical engine and/or generator experience is required.
  • 2+ years of sales experience in a similar industry is desired.
  • Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
  • Excellent communication skills - both written and verbal.
  • Results-oriented and self-starter.
  • Must have and maintain a clean driving record.
Personal Attributes:
  • Achievement Orientation.
  • Customer Focus.
  • Problem Solving.
  • Planning and Organization.
Travel:

Up to 40-50% travel.

Minimum Physical Requirements:

Standing, walking, using hands, talking, hearing. Working conditions may be indoor and/or outdoor.

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