Customer Service Representative
2 weeks ago
We are a leading provider of waxing services, dedicated to delivering exceptional experiences to our guests. Our team is passionate about helping others look and feel their best.
Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Associate to join our team. As a Guest Service Associate, you will be responsible for providing exceptional service to our guests, educating them on our waxing services, and ensuring a seamless experience from start to finish.
Key Responsibilities- Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
- Educate guests on the benefits of waxing and our waxing services, including our proprietary Comfort Wax.
- Schedule and confirm appointments, manage guest flow, and maintain a clean and organized workspace.
- Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Collaborate with other team members to achieve sales goals and provide a positive guest experience.
- 1 year of customer service experience (preferred)
- Ability to work a flexible schedule, including nights and weekends
- Excellent communication and interpersonal skills
- Ability to work in a team environment and provide exceptional guest service
- Competitive hourly wage and unlimited commissions on sales
- Complimentary brow waxing and discounts on all other services and retail products
- Flexible schedule, including full and part-time opportunities
- Paid time off
European Wax Center is an equal opportunity employer. We are a family-owned business that has been providing exceptional waxing services since 2004. Our commitment to quality, customer service, and employee satisfaction has earned us a reputation as a leader in the industry.
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