DIRECTV Field Service Technician Expert
6 days ago
As a Satellite Network Technician Subcontractor, you will be responsible for delivering exceptional customer experiences through the installation, repair, and maintenance of DIRECTV services in Multi-Dwelling Units (MDUs). This role requires strong independent work skills, along with exceptional customer service abilities, as you will educate customers on the features and benefits of DIRECTV services.
Key Responsibilities:
- Install, upgrade, and repair DIRECTV products in accordance with quality standards.
- Test DIRECTV satellite dishes and indoor equipment using specialized meters and tools.
- Replace defective DIRECTV satellite dishes and equipment as needed.
- Deliver exceptional customer service during all phases of DIRECTV system installation, troubleshooting, maintenance, and upgrades.
Requirements:
- High school diploma or equivalent.
- Previous experience in cable installation, telecommunications, or related field is advantageous.
- Strong understanding of cable systems, networking concepts, and telecommunications equipment.
- Proficient in using hand and power tools for installation and repairs.
- Excellent communication skills and customer service orientation.
- Ability to work independently and collaboratively in a fast-paced environment.
- Willingness to work outdoors in various weather conditions and occasional evenings or weekends.
- Valid driver's license.
About Adcomm-MDU:
Adcomm-MDU Services, LLC (''AMS') is one of the fastest-growing Internet and Video Services providers for multi-tenant residential and commercial customers nationwide. The company owns and operates state-of-the-art fiber/wireless networks within each building which allows them to deliver reliable, guaranteed-speed Internet, Managed Wi-Fi, and Video Services to its customers under the 'Celerity ' brand. In addition to its fiber internet offerings, AMS is partnered with major video providers to support customers with cost effective bulk video services.
Compensation Package: We offer an estimated salary of $60,000 per year, plus additional benefits and opportunities for career growth.
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