Customer Service Liaison

3 days ago


Wichita Falls, Texas, United States Mass Markets Full time
Customer Service Representative

At Mass Markets, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Handle customer inquiries and concerns in a professional and courteous manner.
  • Resolve issues efficiently and effectively, ensuring first call resolution whenever possible.
  • Collaborate with internal teams to resolve complex customer issues.
  • Accurately document and process customer claims in our systems.

We're looking for a motivated and customer-focused individual who can provide top-notch service and support to our customers. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you



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