Venue Ambassador

1 week ago


San Diego, California, United States Poseidon Digital Full time

About the Role

We are seeking a highly motivated and energetic individual to join our team as a Venue Ambassador for our immersive show BEAUTIFICA. As a Venue Ambassador, you will be responsible for hosting our show at a planetarium and providing an exceptional guest experience.

Key Responsibilities

  • Setting up and taking down our lobby setup, including signage, check-in table, and merchandise
  • Welcoming and checking in guests, answering their questions, and providing excellent customer service
  • Managing merchandise inventory and sales
  • Ensuring a smooth guest experience through event facilitation
  • Communicating with our Venue Operations team in a timely manner

Requirements

  • Comfortable using iPad apps, including WhatsApp
  • Upbeat and positive personality
  • Customer service experience
  • Excellent communication skills
  • Detail-oriented and reliable
  • Punctual and able to work independently
  • Good judgment and ability to relay concerns or issues in a timely manner
  • Leadership and teamwork qualities
  • Natural problem-solving skills and ability to remain calm under pressure

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.



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