Healthcare Reception Specialist

2 weeks ago

Alexandria, Virginia, United States Guardian Dentistry Partners Full time

Location:

Guardian Dentistry Partners is seeking a motivated and skilled Patient Services Coordinator to become an integral part of our expanding dental partnership network.

Our mission at Guardian Dentistry Partners is to empower our partner dental professionals and their teams in realizing their practice aspirations.

We unite passionate, purpose-driven dental entrepreneurs who share common values, yet each partner brings unique strengths that enhance our collective ability to positively influence the lives of those we serve within our extensive network.

As a valued member of the Guardian team, you will collaborate with our Operations team to achieve regional business goals and significantly contribute to the success of both your region and the entire Guardian network.


Job Overview:

We are in search of a front desk professional who possesses a warm demeanor and exceptional organizational abilities to enhance our patient experience.

In this role, you will warmly welcome patients as they arrive, ensuring they have a pleasant experience while waiting for their appointments with the Dentist or Hygienist.

Your responsibilities will include managing phone communications, scheduling appointments for the Doctor(s) and Hygienists, and maintaining a fast-paced office environment that requires adept multitasking. We offer competitive benefits and vacation time, and we take pride in fostering a safe and inviting atmosphere. If you are passionate about providing excellent service and enjoy working with people, we encourage you to consider this opportunity.



Key Responsibilities:


Conduct daily insurance verifications for all scheduled patients. Greet each patient by name with a friendly attitude upon their arrival and assist them throughout their visit.

Act as the welcoming face of the practice, providing courteous service to patients entering the office or calling in.

Confirm future appointments and assist patients with any billing inquiries.

Submit insurance claims with the necessary documentation and narratives.

Follow up on unscheduled recare or treatment appointments.



Qualifications:
2-3 years of relevant experience preferred. An Associate's Degree is preferred. Exceptional professionalism, strong moral standards, and a self-driven work ethic are essential.

Excellent communication and interpersonal skills are necessary to foster trusting relationships with colleagues and patients.

A motivated personality with a desire to excel in your profession and provide top-notch care for our patients is crucial.



Compensation & Benefits:
Guaranteed hourly wage, paid vacation, and paid holidays. 401k program with matching contributions. Benefits available for those working 30 hours or more, including:
  • Competitive health, dental, and vision plans
  • Life and disability insurance
  • Flexible scheduling options

FLSA Status: Non-Exempt. We are an Equal Opportunity/Affirmative Action Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status, or other legally protected status.

We are committed to making reasonable accommodations for qualified individuals with disabilities unless doing so would create an undue hardship.

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