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Customer Experience Associate II

2 months ago

Staten Island, New York, United States Conduent Business Services Full time
{"Job Title": "Customer Experience Associate II", "Job Description": "

**Job Summary**

We are seeking a highly skilled Customer Experience Associate II to join our team at Conduent Business Services. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

  • Provides customer service and support via phone, email, and chat
  • Resolves customer complaints and issues in a timely and professional manner
  • Collaborates with internal teams to resolve customer issues
  • Meets or exceeds customer satisfaction targets

**Requirements:**

  • High school diploma or equivalent required
  • 1-2 years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

**What We Offer:**

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment

**Equal Opportunity Employer:**

Conduent Business Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.

"}