Customer Service Representative

6 days ago


Hinesville, Georgia, United States The Sherwin-Williams Company Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our retail team as a Store Associate. As a key member of our store team, you will play a critical role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Customer Service: Provide outstanding customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Sales and Merchandising: Assist customers in selecting products, process sales transactions, and maintain a visually appealing store environment.
  • Inventory Management: Receive and stock merchandise, maintain accurate inventory levels, and report any discrepancies to management.
  • Team Collaboration: Work collaboratively with store colleagues to achieve sales goals, share knowledge, and support each other in meeting customer needs.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
Requirements
  • Age and Authorization: Must be at least 18 years old and authorized to work in the United States without sponsorship.
  • Physical Demands: Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally, with or without reasonable accommodation.
  • Availability: Willingness to work a variety of shifts, including evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications
  • Driver's License: Valid, unrestricted driver's license.
  • Education: High school diploma or equivalent.
  • Experience: Previous experience in retail, customer service, or a related field.
  • Language Skills: Ability to read, write, comprehend, and communicate in multiple languages, including Spanish.


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