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Customer Service Representative

2 months ago

Hinesville, Georgia, United States Domino's Franchise Full time
Job Summary

Domino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities
  • Meet and greet customers on the phone and in person, ensuring a positive and welcoming experience.
  • Enter and fulfill specific orders, ensuring accuracy and efficiency.
  • Attend to customer concerns and resolve issues in a timely and professional manner.
  • Upsell and promote our products and services to customers.
  • Complete cash transactions with customers who come to pick up food orders.
Additional Responsibilities
  • Prepare a variety of pizzas, sandwiches, and other food items to meet customer demands.
  • Maintain high standards of hygiene and food safety, ensuring a clean and sanitized work environment.
  • Contribute to the overall cleanliness and organization of the store, ensuring a positive customer experience.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive customer information in accordance with EEO guidelines.