APS Investigator Specialist

4 days ago


Houston, Texas, United States Dept of Family & Protectve Svc Full time
Job Title: APS Investigator Specialist

Join the Texas Department of Family and Protective Services (DFPS) as an APS Investigator Specialist and make a difference in the lives of vulnerable adults. As a member of our team, you will be responsible for investigating reports of abuse, neglect, or exploitation of elderly or disabled adults.

Key Responsibilities:
  • Conduct thorough investigations to assess the urgency of the problem and gather information from clients, family members, and other relevant sources.
  • Provide services after normal working hours and on weekends to maintain 24-hour coverage, including receiving reports of alleged abuse, neglect, or exploitation.
  • Determine temporary or long-term action to be taken to remove or lessen an immediate threat to the life or health of an adult protective services client.
  • Develop individualized service plans to meet the needs of the adult protective services client and maintain detailed documentation on each case.
  • Make presentations and participate in community awareness and related activities to inform the public about the program.
  • Prepare routine, statistical, and special reports for management.
Requirements:
  • An accredited Bachelor's degree or accredited Associate's degree or more than 60 accredited college credit hours.
  • Ability to work effectively with difficult abuse/neglect complaints.
  • Ability to empathize and provide encouragement to disabled adults and the elderly and to help them meet particular needs and alleviate problems.
  • Ability to operate a personal computer and various software packages.
  • Ability to operate standard office equipment including fax and copy machines.
  • Ability to make home visits in isolated or high crime areas that may involve exposure to substandard and unsanitary living conditions.
  • Ability to be on call in order to receive reports of abuse, neglect, and exploitation.
Benefits:
  • Competitive salary and benefits package.
  • Opportunity to make a difference in the lives of vulnerable adults.
  • Chance to work in a dynamic and fast-paced environment.
  • Professional development opportunities.


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