Restaurant Operations Manager
2 weeks ago
Lead a Team to Success in the Convenience Retail Industry
As a Restaurant Leader, you'll play a vital role in driving the success of 7-Eleven by leading a team dedicated to providing exceptional customer experiences. You'll essentially be managing your own small business within a well-established and globally recognized brand.
Your primary focus will be on coaching, supervising, and directing your team members. This includes making operational and staffing decisions while ensuring world-class customer service. You'll work to maximize sales and profits by implementing sound business practices aligned with the 7-Eleven strategy. Your goal is to set a benchmark for customer satisfaction by transforming your store into a model of our company's Five Fundamentals: Quality, Assortment, Service, Value, and Cleanliness.
What You'll Do:- Oversee daily store operations, including employee supervision and inventory management.
- Ensure adequate staffing levels to meet the needs of our valued customers.
- Develop effective sales strategies to drive profitability growth.
- Recruit, train, develop, and motivate your team members to achieve their full potential.
- Demonstrate strong leadership qualities and foster a collaborative team environment. Set high standards and exemplify exceptional customer service behavior.
- Implement new product lines and create innovative strategies to introduce and promote them to our customers.
- Promote the 7-Eleven brand to both customers and the local community.
- Maintain optimal product mix and inventory levels to enhance sales and control costs.
- Ensure the safety and security of the store, thoroughly documenting any incidents that occur.
- Guarantee compliance with all applicable local, state, and federal laws related to convenience/food store operations.
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