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Customer Service Representative
2 months ago
The Customer Service Representative at Abby's Pizza is responsible for delivering exceptional customer experiences. As a key member of our team, you will be the face of our brand, ensuring that every customer feels welcome and valued.
Key Responsibilities:
- Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Greet and serve customers in a friendly and efficient manner, maintaining a clean and organized workspace.
- Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
- Prepare and serve food and beverages, maintaining a high level of quality and presentation.
- Participate in cross-training programs to develop skills in multiple areas, including food preparation, customer service, and cash handling.
- Work collaboratively with colleagues to achieve team goals and objectives.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced environment, maintaining a positive attitude and composure under pressure.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to stand for long periods, lift up to 25 pounds, and move quickly and safely in a busy restaurant environment.
- Availability to work a variety of shifts, including evenings, weekends, and holidays.
Benefits:
- Competitive hourly wage and opportunities for advancement.
- Discounts on food and merchandise.
- Opportunities for professional development and training.