Customer Service Representative

4 days ago


Yakima, Washington, United States THOROUGHBRED EXPRESS AUTO WASH LLC Full time
Job OverviewAs a Customer Service Associate at Thoroughbred Express Auto Wash LLC, you will play a vital role in ensuring a positive experience for our customers. Your primary responsibility will be to educate and inform customers about the benefits and safety of our washes. Additionally, you will have the opportunity to earn uncapped commissions for the sale of memberships.Key Responsibilities
  • Provide exceptional customer service by greeting customers warmly, reviewing and educating them on our services, and assisting with payment.
  • Stay up-to-date with knowledge of our equipment to work efficiently in an automated facility.
  • Direct drivers into the car wash entrance or guide them onto tracks.
  • Perform periodic maintenance of equipment to ensure they are in proper working order.
  • Ensure the facility is clean and organized, and provide assistance to customers as needed.
  • Conduct visual inspections of vehicles to confirm their condition before sending them into the wash area.
Requirements
  • Ability to work in a fast-paced environment and provide excellent customer service.
  • Knowledge of car wash equipment and operations.
  • Ability to work independently and as part of a team.


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