Bank Customer Service Representative
4 weeks ago
Job Summary:
We are seeking a highly skilled and detail-oriented Bank Customer Service Representative to join our team at Yakima Federal Savings & Loan. As a Teller, you will be responsible for providing exceptional customer service to our clients, handling cash transactions, and ensuring the accuracy of financial records.
Key Responsibilities:
- Receive and process customer deposits, withdrawals, and loan payments
- Verify cash and endorsements, and issue receipts of deposit
- Examine checks deposited and determine proper funds availability based on regulation requirements
- Process savings withdrawals and balance cash drawer daily
- Identify fraudulent activity to prevent potential losses to the bank
- Answer basic customer inquiries regarding interest rates, service charges, and account histories
- Follow all bank policies and procedures, and stay current on compliance regulatory issues
Requirements:
- High school diploma or GED required
- Previous teller experience or 2 years cash handling experience
- Prior customer service experience
Benefits:
- Competitive salary range of $37,440 - $48,768 yearly
- Semi-Annual Incentive Program payout and employer-funded Defined Pension Plan
- Comprehensive benefits package, including medical, dental, vision, and life insurance
- 8 hours of sick leave per month, 40 hours of vacation after 6 months, and 11 paid holidays per year
Work Environment:
The physical demands and work environment of this position require the ability to work in a fast-paced environment, with a high degree of accuracy and attention to detail. The successful candidate will be able to work well under pressure and as part of a team.
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