Bank Customer Service Representative

4 weeks ago


Yakima, Washington, United States Yakima Federal Savings & Loan Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Bank Customer Service Representative to join our team at Yakima Federal Savings & Loan. As a Teller, you will be responsible for providing exceptional customer service to our clients, handling cash transactions, and ensuring the accuracy of financial records.

Key Responsibilities:

  • Receive and process customer deposits, withdrawals, and loan payments
  • Verify cash and endorsements, and issue receipts of deposit
  • Examine checks deposited and determine proper funds availability based on regulation requirements
  • Process savings withdrawals and balance cash drawer daily
  • Identify fraudulent activity to prevent potential losses to the bank
  • Answer basic customer inquiries regarding interest rates, service charges, and account histories
  • Follow all bank policies and procedures, and stay current on compliance regulatory issues

Requirements:

  • High school diploma or GED required
  • Previous teller experience or 2 years cash handling experience
  • Prior customer service experience

Benefits:

  • Competitive salary range of $37,440 - $48,768 yearly
  • Semi-Annual Incentive Program payout and employer-funded Defined Pension Plan
  • Comprehensive benefits package, including medical, dental, vision, and life insurance
  • 8 hours of sick leave per month, 40 hours of vacation after 6 months, and 11 paid holidays per year

Work Environment:

The physical demands and work environment of this position require the ability to work in a fast-paced environment, with a high degree of accuracy and attention to detail. The successful candidate will be able to work well under pressure and as part of a team.



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