Customer Service Representative

5 days ago


Yakima, Washington, United States Planet Fitness Full time
Job Title: Member Services Representative (On Call)

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.

Key Responsibilities:

  • Greet members, prospective members, and guests in a friendly and welcoming manner.
  • Handle all front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Provide tours of the club and respond to member questions and concerns in a timely and professional manner.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Qualifications/Requirements:
    • Customer service background preferred.
    • Basic computer proficiency.
    • A passion for fitness and health.
    • Upbeat and positive attitude.
    • Punctuality and reliability is a must.

About Us:

Planet Fitness, Inc. (NYSE:PLNT) has revolutionized the fitness industry with more than 1,000 locations in 47 states, Puerto Rico, and Canada. Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.

We're aggressively expanding and looking for talented individuals to help us conquer Gymtimidation everywhere. If you're passionate about fitness, customer service, and making a difference in people's lives, we want to hear from you



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