Senior Business Technology Liaison

4 weeks ago


Irving, Texas, United States Citigroup Inc Full time

The Senior Business Technology Liaison at Citigroup Inc. plays a pivotal role in facilitating seamless communication between business users and technologists. This senior-level position requires a high degree of expertise in exchanging information in a concise, logical, and understandable manner, in coordination with the Technology team.

The primary objective of this role is to contribute to the continuous iterative exploration and investigation of business performance and other measures to gain valuable insights and drive business planning.

Key Responsibilities:

  • Provide input during development and implementation phases, including the formulation and definition of systems scope, objectives, and necessary system enhancements for complex, high-impact projects.
  • Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment.
  • Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives.
  • Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems, and industry standards.
  • Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions, and influence strategic functional decisions.
  • Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching, and other duties and functions as assigned.

Qualifications:

  • 6-10 years of experience in a related field.
  • Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis.
  • Experience with all phases of the Software Development Life Cycle.
  • Comprehensive knowledge of the principles of business analysis.

Education:

  • Bachelor's degree/University degree or equivalent experience.
  • Master's degree preferred.

Citi offers competitive employee benefits, including:

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Life, accident, and disability insurance.
  • Wellness programs.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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