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Customer Service Representative

2 months ago

Newton, United States Contego Response Full time
Customer Service Administrator

We are seeking a highly confident and professional individual to join our team as a Customer Service Administrator. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, driving sales, and contributing to the overall success of our business.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and other communication channels
  • Drive sales and revenue growth through outbound telesales and customer engagement
  • Manage customer relationships, resolve issues, and maintain a high level of customer satisfaction
  • Contribute to the administration of our CRM system, ensuring accurate and up-to-date customer data
  • Assist with sales lead management, tender opportunities, and general administration tasks

Requirements:

  • Minimum 1 year of operational experience in a B2B telesales environment
  • Professional telephone manner, with a strong ability to build rapport with customers
  • Self-motivated, with a positive sales attitude and a drive to succeed
  • Excellent interpersonal skills, with the ability to work effectively in a team environment
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines

About Us:

Contego Response is a leading provider of pest control services, dedicated to delivering exceptional customer service and results-driven solutions. We are a dynamic and growing company, with a strong focus on innovation, teamwork, and customer satisfaction.

What We Offer:

  • A competitive salary of £17,000 per year
  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A comprehensive benefits package, including [insert benefits]

To Apply:

Please submit your CV and a covering letter, outlining your relevant experience and qualifications. We look forward to hearing from you