Academic Operations Director

4 days ago

Fremont, California, United States San Francisco Bay University Full time
Job Title: Director of Academic Operations

San Francisco Bay University is seeking an experienced and innovative Director of Academic Operations to provide strategic leadership and oversight of the Registrar's Office and PDSO. The successful candidate will be responsible for managing student records, academic scheduling, SEVIS compliance, and graduation processes.

Key Responsibilities:
  • Develop and implement scheduling strategies that align with the university's strategic priorities.
  • Supervise the Registrar and PDSO, providing leadership and operational guidance in student records management and academic scheduling.
  • Ensure compliance with institutional policies, FERPA regulations, and accreditation standards.
  • Support the migration of academic operations systems to Salesforce, working closely with IT and external consultants.
  • Implement quality assurance methodologies and optimize workflows for academic processes within Salesforce.
  • Analyze and improve course combinations, schedule rollouts, updates, and quality control.
  • Streamline academic administrative processes, including course scheduling, registration, grading, catalog management, and student information system workflows.
  • Implement best practices and standard operating procedures for academic operations functions.
  • Partner with academic leadership to support curricular innovation and changes.
  • Oversee the preparation and submission of compliance reports, including SEVIS updates and accreditation documentation.
Requirements:
  • Bachelor's degree and 5-8 years of experience in academic administration, with relevant experience leading teams and working in a registrar's office.
  • Strong knowledge of FERPA, SEVIS, and higher education compliance standards.
  • Ability to make data-informed decisions and balance the needs of students and the institution.
  • Experience in team building, talent development, and performance management.
  • Excellent leadership, project management, and organizational skills.
Preferred Qualifications:
  • Master's degree in student affairs, higher education, counseling, or equivalent field.
  • Experience with student information and reporting systems and tools, including SIS implementation and/or optimization within a higher education setting.
  • Experience with university catalog management.
  • Familiarity with WASC accreditation processes.

San Francisco Bay University is committed to diversity, equity, and inclusion, and we welcome applications from individuals of all backgrounds. We encourage candidates who will contribute to our mission of fostering a diverse and inclusive educational environment to apply.

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