Sales and Service Professional
2 weeks ago
Firestone Job Description
**Job Summary:**
As a Sales and Service Technician at Firestone, you will be responsible for providing exceptional customer service and sales experience to our valued customers. Your primary goal will be to thoroughly assess customer needs, recommend appropriate products and services, and effectively communicate sales and promotions. You will also be responsible for resolving customer complaints in a timely and suitable manner, following up with customers to ensure satisfaction with products and services, and performing tire services including tire repair, new tire installs, tire mounting, rotations, and balancing.
**Key Responsibilities:**
* Assess customer needs through direct interactions in person or on the phone
* Recommend appropriate products and services
* Effectively communicate sales and promotions
* Resolve customer complaints in a timely and suitable manner
* Follow up with customers to ensure satisfaction with products and services
* Perform tire services including tire repair, new tire installs, tire mounting, rotations, and balancing
**Requirements:**
* Strong customer service and sales skills
* Ability to work in a fast-paced environment
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Basic computer skills
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for career advancement
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service and sales experience, we encourage you to apply for this exciting opportunity to join our team at Firestone.
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