Technical Support Specialist
2 days ago
As a Technical Support Specialist at Highmark Health, you will be responsible for providing expert technical support to our customers and internal stakeholders.
You will work closely with our development team to identify and resolve technical issues, develop and implement new solutions, and provide training and guidance to users.
This role requires a strong understanding of software development principles, troubleshooting techniques, and effective communication skills.
The salary for this position is estimated to be between $67,500 and $124,800 per year, based on factors such as qualifications, experience, and performance.
In addition to your technical expertise, we are looking for candidates who are friendly, approachable, and committed to delivering exceptional customer service.
- Key Responsibilities:
- Provide technical support to customers and internal stakeholders
- Develop and implement new solutions to address technical issues
- Train and guide users on software applications and systems
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