Operations Support Specialist
6 days ago
**Job Summary:**
We are seeking a highly organized and detail-oriented Operations Support Specialist to join our team at FIRST SERVICE CREDIT UNION. This individual will provide critical back-office support to various credit union departments, ensuring seamless operations and exceptional member experiences.
About the Role:
- Data Processing: Responsible for processing in and out-going mail, ordering supplies for the organization, and handling mobile deposits. Ensure accurate posting of deposited items and timely resolution of potential fraud cases.
- Document Management: Oversee document preparation, scanning, indexing, and filing of credit agreements, signature cards, and other sensitive documents. Maintain accurate records and ensure compliance with regulatory requirements.
- Supply Chain Management: Manage the credit union supply room, oversee purchasing and replenishment of break room supplies, and review office supply orders for branches and the main office.
- Performance Metrics: Meet performance expectations, including timely imaging of documents, accurate file pulling and forwarding, and prompt retrieval of documentation for internal departments.
Requirements and Qualifications:
- Education: High school education or GED required.
- Experience: One month to twelve months of similar or related experience preferred.
- Interpersonal Skills: Normal courtesy in dealing with others required, with minimal contacts within the organization.
Physical Demands:
- Regularly required to move about the work area, reach, grab, sort, communicate in person and via telephone, and transport a minimum of 10 pounds.
Estimated Salary Range: $40,000 - $55,000 per year, depending on location and qualifications.
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