E-Commerce Customer Service Specialist

3 days ago


Memphis, Tennessee, United States Corky's Barbecue Full time

Job Title: E-Commerce Customer Service Specialist

Corky's Barbecue is seeking a highly skilled customer service representative to join our e-commerce team. As an E-Commerce Customer Service Specialist, you will be responsible for managing incoming customer inquiries via phone, email, and website submissions.

Responsibilities:

  • Assist customers with placing orders, tracking shipments, and resolving any issues that may arise.
  • Update customer information in the database and ensure accuracy.
  • Collaborate with other team members to ensure efficient and effective customer service.


Requirements:
  • Excellent communication skills.
  • Attention to detail.
  • Experience working in a fast-paced customer service environment.


Salary: Up to $15 per hour based on experience.

Benefits: Overtime eligible, weekend availability during December, and opportunities for career growth in a growing company.

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