Customer Service Specialist

3 weeks ago


Memphis, Tennessee, United States Ewing Moving Service & Storage, Inc. Full time
Job Overview

Ewing Moving Service & Storage, Inc. is seeking a highly skilled and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and product knowledge.

Key Responsibilities
  • Providing Support
    • Offer introductory information to new customers
    • Ensure customer satisfaction with products or services
    • Follow up with clients to check their satisfaction levels
  • Communicating Effectively
    • Determine the most efficient ways to address customer inquiries
    • Escalate queries and concerns in a timely manner
  • Maintaining Quality Service
    • Troubleshoot common issues with products or services
    • Collaborate with the CSRs and other departments to find solutions
Salary and Benefits

The estimated salary for this position is $55,000 - $65,000 per annum, depending on experience. Additionally, you can expect a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and professional development.



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