Parts Sales Representative

2 weeks ago


Norris City, Illinois, United States SYDENSTRICKER NOBBE PARTNERS Full time
Job Summary

We are seeking a highly motivated and customer-focused Parts Sales Representative to join our team at Sydenstricker Nobbe Partners. As a key member of our retail team, you will be responsible for providing exceptional customer service while supplying customers with timely and accurate information regarding accounts, products, rates, and services offered.

Key Responsibilities
  • Provide excellent customer service to service department, counter, and phone customers
  • Recommend sales of additional related or needed parts or accessories
  • Timely and accurate processing of all in-store orders; complete orders by communicating with customers on pick-up or delivery status
  • Locate and obtain merchandise for customers, whether in-stock, out-of-stock, or non-stocked merchandise
  • Maintain inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assist in cycle counts; follow up on inventory discrepancies and expedite issues by reporting to Supervisor
  • Assist with preparing and maintaining a professional showroom image and merchandise displays
  • Assist in keeping the parts department clean and orderly
  • Routinely lift items weighing up to 50 lbs
Requirements
  • High school diploma or equivalent experience
  • Experience connecting with customers, maintaining a professional image, and establishing rapport
  • Demonstrated basic understanding of the selling process
  • Demonstrated ability to manage multiple projects simultaneously with a degree of independence
  • Experience using standard desktop load applications such as Microsoft Office and internet applications


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