Technical Field Support Specialist

3 days ago


Minneapolis, Minnesota, United States Nlb Services Full time

At Nlb Services, we are committed to providing exceptional technical support to our clients. As a Technical Field Support Specialist, you will be responsible for delivering top-notch service and customer support during field visits or dispatches. This role requires a strong ability to diagnose errors or technical problems and determine proper solutions.

We are looking for an experienced individual who can produce timely and detailed service reports, document processes, and collect and analyze performance data to provide technical assistance. The ideal candidate will also have the ability to troubleshoot and develop technical solutions related to software and setup errors.

This is a dynamic role that requires excellent communication skills, with the ability to build positive relationships with customers and work effectively in a team environment. In addition, the successful candidate will have the ability to use a ladder safely and efficiently.

The salary range for this position is estimated to be between $60,000 and $90,000 per year, depending on experience. If you have a passion for delivering exceptional technical support and are looking for a challenging and rewarding career opportunity, please consider joining our team at Nlb Services.



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