Veterinary Customer Service Representative
4 weeks ago
**Job Summary**
We are seeking a highly skilled Veterinary Customer Service Receptionist to join our team at Desert Ark Veterinary Care. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.
Key Responsibilities:
- Accurately schedule patient appointments and manage the clinic's schedule
- Triage pet health concerns through phone conversations to ensure the best health outcome for the patient
- Maintain a positive, empathetic, and professional attitude towards customers at all times
- Respond promptly to customer inquiries and communicate effectively through various channels
- Keep accurate records of customer interactions, transactions, comments, and complaints
- Ensure customer satisfaction and provide professional but familiar customer support
Requirements:
- 1+ years of experience in a full-service veterinary office environment
- Excellent phone etiquette and tone
- Ability to pay attention to detail and follow up on tasks
- GED/High School Diploma (minimum)
Salary: $18-$26/hour
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